RPM and AS400 FAQs

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Below you will find Brooks’ AS/400 FAQs. RPM Remote Print Manager is widely used within the IMB community (iSeries, zSeries, System i5, OS400), and has been deployed to many companies needing a better AS/400 printing solution.

We have created this set of AS/400 FAQs from the various support calls we have received from AS/400 specialists and IT managers. If you have any questions, please do not hesitate to contact our tech support.

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  1. AS/400 print jobs repeat over and over.
  2. AS/400 print job goes into a SND state.
  3. AS/400 page range did not work.
  4. RPM prints different than direct from the AS/400.
  5. AS/400 print job stays in RDY state (does not SND).
  6. AS/400 print jobs go into to HLD state.
  7. Where do spool files go if RPM host is off?
  8. How to setup remote AS/400 OUTQ.
  9. All jobs are in SND status after upgrading the AS/400.
  10. How to set the IP address in the AS/400.
  11. AS/400 telnet test.
  12. What does the XAUTOQ option do?
  13. How do I print labels from the AS/400.
  14. RPM overrides page orientation of A4.
  15. When moving a spool file the OS asks for a printer.
  16. OFFICE VISION asks for a printer to send report to.
  17. Does RPM handle IPDS files?
  18. How can I print a logo and address without IPDS.
  19. Does RPM handle AFPDS files?
  20. RPM prints differently in RAW Queue than direct from AS/400.
  21. Problems when upgrading to OS400 V4R5.
  22. Setting up AS/400 for A4 paper size.
  23. Managing AS/400 printing forms.
  24. Setting up AS/400 to print to dynamic IP address.
  25. Copying a remote outq on the AS/400.
  26. Error: Failed Subcommand 4.
  27. Error: Unable to find data queue in library (AS/400 V3R6).
  28. Error: Printer Device needed:
  29. Error: Writer ended abnormally.
  30. Error: Cannot find data queue in library.
  31. What other “Destination Options” settings can there be?
  32. How to get data without any specific printer control characters

Both RPM and ExcelliPrint are available for you to try free of charge, for 21 days. If you run into problems or have questions, please contact our tech support at (208) 523-6970. Download RPM Remote Print Manager or download ExcelliPrint IPDS software.